BoostEcom is sold as a flat monthly fee that includes credits. There are no per-token bills to read at the end of the month. This doc is the reference for what you get on each tier and what happens when you hit a cap.
At a glance
| Plan | Price | Credits / month | Stores | Daily bonus | |------|-------|-----------------|--------|-------------| | Free | $0 | $0 | 1 | none | | Pro | $49 | $49 | 1 | +$1 / day | | Max 5x | $149 | $149 | 5 | +$3 / day | | Max 20x | $299 | $299 | 20 | +$5 / day | | Custom | quoted | negotiated | uncapped | negotiated |
Every figure above comes from PLAN_PRICING and PLAN_DAILY_BONUS_USD in
src/types/billing-plans.ts, and pnpm docs:claims fails the build if this
table drifts from them. The credit allowance equals the price on every tier:
the price IS the credit budget.
The daily bonus is granted per organization, by a scheduled job that runs shortly after UTC midnight, to every paying organization whose owner was active in the previous 24 hours. It is not a login reward: nothing in the sign-in path grants credits. The grant expires at the next UTC midnight.
The credit ledger
Every chat message + every tool call charges credits. The platform shows you the running spend per message in the chat header, and the monthly total on your organization's Usage page (Billing → Usage).
Credits are metered against the AI Gateway. Token rates on the paid
subscription tiers are the wholesale gateway rate times 1.5, which covers
Stripe fees, infrastructure, provider price drift between reviews, and
margin; custom contracts meter at cost. Credits bought from the slider
are consumed at that same rate: the same dollar of credit buys the same
amount of work whether it came with your plan or you bought it. The rates
live in ADMIN_PRICING_CONFIG (src/types/billing-plans.ts).
What a credit covers
A credit is a dollar of budget, not a token count: $49 of plan
credits is $49 of metered spend. There is no fixed tokens-per-credit
ratio, and this page published one ("each 1 credit is $0.001", "1 credit ≈
1 sentence") until 2026-09. Pricing is per model, and input, output and
cached tokens are all charged differently, so a single ratio can only be
wrong for every model except one.
What a turn costs therefore depends on the model, the length of the reply, how much of the conversation is cached, and how many tools ran. The chat header shows the exact figure after each reply, which is why it exists.
See Shopify's pricing page for context: BoostEcom plans are sized to the same merchant tiers.
Caps + overage behaviour
When you hit your monthly credit ceiling:
- Pre-stream estimate — every new request is estimated up front. If the estimate exceeds your remaining balance, the request is refused with a 402 before any tokens stream.
- Mid-stream hard cap — a long response that breaches the cap while streaming is aborted by the runtime. You see the partial reply with a "credits exhausted" footer.
You can top up at any time from your organization's Billing page, which is also where the slider lives. Purchased credits are valid for 12 months and are consumed before your monthly allowance.
Daily bonus
Paid plans accrue a daily bonus: the amounts are in the table at the top of this page, and that table is derived from the code. This section stated different, larger numbers ("+$5 / +$15 / +$30") until 2026-09, five to six times the real grant, in the same document as the correct table.
Three details that matter:
- It is granted per organization, keyed
(orgId, day). A user who owns several paying organizations receives one bonus for each. - It is granted by a scheduled job just after UTC midnight, to every paying organization whose owner was active in the previous 24 hours. Not at login.
- It expires at the next UTC midnight. There is no rollover and no 30-day accumulation: an unspent daily bonus is gone the following day. Only your monthly plan credits roll over, for 65 days.
Free tier
Free is genuinely free, and it is a tour rather than an operator seat. You can sign up, connect a store, and see the platform end to end, but Free carries no credit allowance and no daily bonus, so any action that would spend credits is refused until you upgrade.
Custom plans
Above Max 20x, talk to sales. Custom contracts price the gateway at 1.0× cost (no markup) plus a flat monthly platform fee that depends on the number of stores, agents and concurrent operators.