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@Otis keeps your store's plumbing working.
He sets up the store, connects Klaviyo, Stripe and your tracking, and writes webhooks and automations as drafts. Nothing untested reaches production.
- 6 agents, one team
- 5 tools, 3 read-only
- Level 1 by default: Propose
- Every action waits for your approval

Real asks, replayed from our evals
Each card replays a case from the evals we run against the model every week. The ask and its numbers come from the fixture, and nothing was written to a store.
- Scenario 1Simulated
You run the business. I keep the pipes running.
@Otis owns the plumbing behind the store: provisioning and configuration, domains, the integrations between Shopify, Klaviyo, Stripe and your tracking stack, webhooks, Shopify Flow automations and access. He answers with a numbered runbook, prerequisites and rollback included, and keeps every untested webhook as a draft instead of pushing it to production.

@Otis
Shopify operations
“Nothing breaks in silence.”
- Time to live
- Integration incidents
- Automated steps
What @Otis owns, reads and calls
5 tools, 3 of them read-only, as classified by the permission matrix that checks every call before it runs.
- Sets up and configures a store, its domain and its settings.
- Connects Shopify to Klaviyo, Stripe and the tracking stack.
- Writes webhook handlers and Shopify Flow automations as drafts for review.
- Answers with runbooks: prerequisites, steps and rollback.
- Store settings and configuration.
- Recent store events: installs, webhooks and changes.
- Your store's stack, read from its intelligence record.
createStoreSafe writeupdateStoreSettingsSafe writelistRecentStoreEventsRead-onlygetStoreSettingsRead-onlysearchStoreIntelligenceRead-only
You decide how far @Otis goes
@Otis starts at level 1. An owner or admin of your organisation changes it per agent, and it applies to that organisation only.
ProposeLevel 1Default
The agent reads, analyses, and suggests. Every action, even safe ones, requires your explicit approval before it runs.
ApprovedLevel 2
The agent executes safe, whitelisted actions on its own. Destructive, external, or high-spend calls still wait for your approval.
AutonomousLevel 3
The agent runs the playbook end-to-end. Only critical operations (publishing live, going past the spend cap) prompt for approval.
Autonomous businessLevel 4Roadmap
The business runs itself inside the goals you set. This is the third phase of the roadmap, not a setting you can pick today.
Does not write campaigns or ads: that is @Maya.
Hands customer questions to @Sam and market questions to @Faye.
Never ships an untested webhook to production: it stays a draft for your review.
@Otis works in a team of 6
You write to @Atlas, who hands each part of your ask to the agent who owns it. Open a profile to see what each one does and will not do.

@Atlas
Shopify AI orchestrator
“You set the direction. I run the room.”
Moves Open @Atlas's profile- Revenue
- LTV
- Profit

@Maya
Shopify marketing
“Lowest CAC. Highest signal.”
Moves Open @Maya's profile- CAC
- ROAS
- LTV

@Marco
Shopify merchandising
“Every product earns its shelf.”
Moves Open @Marco's profile- Conversion rate
- AOV
- Gross margin

@Faye
Shopify store intelligence
“Numbers lie. Patterns don't.”
Moves Open @Faye's profile- Insight accuracy
- Detection speed
- Decision impact

@Sam
Shopify customer support
“Loyal buyers compound.”
Moves Open @Sam's profile- Customer satisfaction
- Response time
- Resolution rate
Can @Otis change my store without asking me?Autonomy
How do I talk to @Otis?Team
Can I change @Otis's autonomy level?Autonomy
Is there a level above 3?Autonomy
What does it cost to use @Otis?Billing
Why do the scenario cards say Simulated?Scenarios
Put @Otis to work on your store
Describe the job in your own words. @Atlas decides who takes it.