Otis, the BoostEcom operations mascot: yellow hard hat, goggles, headset and orange hoodie, holding an envelope and a phone.

Operations skill pack for Shopify

Meet Otis

@Otis handles your store’s plumbing: settings, domain, webhooks, automations, and access. He reads recent events, spots what’s breaking, and hands you a numbered plan, prerequisites and rollback included.

  • Diagnoses your webhooks
  • Configures settings and domain
  • Drafts your Flow automations
  • Delivers step-by-step plans
Real use cases

What @Otis can do for you

Scenario 1 : Fix a webhook

The order creation webhook stopped firing yesterday.

Otis

Last event: yesterday at 2:12 p.m., right after the app secret was rotated, so the signature no longer matches. Here are 4 steps to re-register it. Should I create the task?

Scenario 2 : Move to your domain

I want to move the store to my own domain.

Otis

5 steps: domain in Shopify, 2 DNS records, verification, a redirect from the old domain, an email test. Up to 48 hours of propagation. Want the plan with the values?

Scenario 3 : Automate a check

Every order over $150 should be reviewed by hand.

Otis

I suggest a Shopify Flow: order over $150, “to review” tag, a note to your team. It stays a draft until you test it. Want the details?

Illustrative examples: stores and numbers are made up. Real answers depend on your data and connected tools.

@Otis, the operations pack

A store that runs, with no silent failures.

Testable plans, rollback included

Nothing ships to production untested.

@Otis delivers every fix as a numbered plan, with prerequisites and rollback. An untested webhook stays a draft until you sign off.

OtisBoostEcom’s operations pack
Diagnosis

Setup

Control

Your day with @Otis

Fewer failures, clearer plans

  • Webhooks

    A failure dated to the minute

    I read the store’s latest events to find when a webhook stopped responding, and why.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Plans

    Numbered steps

    Every fix arrives as a plan: prerequisites, steps, checks, rollback.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Domain

    Your domain, no surprises

    DNS, verification, redirects, email: I prepare the move to your domain with the exact values to copy.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Automations

    Flow rules ready to test

    I draft your Shopify Flow automations. They go to production after your test.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Integrations

    Your tools, connectedIn development

    Soon, I’ll connect Klaviyo, Stripe, and your tracking myself. Until then, I guide you step by step.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Alerts

    Alerts followed through

    I take a technical alert, handle it, acknowledge it, and leave a follow-up task.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Settings

    A well-configured store

    I check the store settings and fix whatever keeps you from taking orders.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • One loop

    Every topic, one thread

    I lead with the plumbing. Ask about customers, ads, or the market in the same message and @Atlas answers that part in the same reply.

    Otis
    @Otis · BoostEcom
    Shopify operations
  • Getting started

    A first diagnosis today

    Connect your store and describe what’s stuck: I pull the events and hand you a plan.

    Otis
    @Otis · BoostEcom
    Shopify operations
F.A.Q

Frequently asked questions

What @Otis diagnoses, what he prepares, and what waits for your test.

Still need help?

A question about your store or your tools? Talk to the BoostEcom team.

Your Shopify store, with @Otis on operations

Connect your store.
Let @Otis handle the plumbing.

Failures dated to the minute, step-by-step plans, and nothing in production without your test.