@Atlas audits the catalog the day the store is connected and ships a CRO plan, instead of handing back a list of things to go read. Audit to plan, same session.
BoostEcom DemoDemo
Founder
Contact us
Talk to the BoostEcom team. Sales, support, partnerships, careers, legal. One inbox, one form, fast replies.
Pick the right door
A message that lands on the right desk is answered in hours rather than days.
- Sales and demoPlan choice, custom plan, guided walkthrough. Use the sales or demo topic.
- Customer supportYou are already a customer and something is off. This is the fastest queue.
- Intelligence and MCP accessGraph data access, Intelligence keys, high-volume usage.
- PartnershipsReferral, affiliate, agency partnership. Each has its own topic.
- CareersSpeculative applications included. A written brief beats a CV on its own.
- Legal and pressCompliance, contracts, press requests, logo and brand kit.
Commitments
The reply times we publish
- Customer support
- < 4 h
- Sales and partnerships
- 1-2 j
- Legal and press
- 2-5 j
- Languages we answer in
- 6
in business hours
in business days
in business days
Four answers already published
Some questions already have a page, kept current.
- Service statusLive incidents, a 90-day history and an email subscription.
- RoadmapWhat is coming, with an open vote on the priorities.
- Community forumUsage questions are often answered there faster than by writing in.
- Product feedbackAn idea or a bug does not need an email, it needs a trace.
See /status for service status, /roadmapfor what is next, /community/forumand /feedback.
Send us a message
The topic you pick decides which team receives it. One paragraph is enough.
Prefer your own mail client? Write straight to contact@boostecom.app, it lands in the same place.
What happens after you send
No ticket disappearing into an anonymous queue.
- The topic routes itThe message goes to the team that owns it, with no generic triage in between.
- A human repliesThe answer is written by a person, within the time published above.
- The thread stays openYou reply by return of email and the conversation keeps its context.
Who answers messages?Contact
Someone on the team, not an automated agent. The team is small, so the reply comes from a person who knows the subject.
What if I pick the wrong topic?Contact
No harm done, the message is rerouted internally. Picking the right one just saves a round trip.
What do I do if my store has an emergency?Contact
Start with the status page: if the incident is on our side it is already described there with its progress. Otherwise write in with the support topic, which is the fastest queue.
Which languages can I write in?Contact
The platform is served in six languages and we reply in yours. English and French are the quickest.
Can you sign an NDA before we talk?Contact
Yes for partnership and custom-plan discussions. Use the legal topic and we come back with the document.
One operator, the full stack: Maya runs the email calendar, Marco curates collections, Otis watches fulfilment. One team, one thread.
BoostEcom DemoDemo
Head of Growth
The work gets done rather than suggested. Voice mode with @Atlas turns the morning check-in into a conversation. It operates.
BoostEcom DemoDemo
Store owner
@Maya rewrites product descriptions, queues them for review, pushes the approved batch live, then runs the campaign around them. End-to-end, with approval gates.
BoostEcom DemoDemo
E-commerce lead
Every action the AI Team takes is graded against real Shopify Analytics after the observation window closes. Outcome attribution, not vibes.
BoostEcom DemoDemo
Marketing lead
OAuth scopes, audit log, store-scoped credits, no shadow data. The agents work inside the admin, not around it.
BoostEcom DemoDemo
Engineer
Permission mode decides what ships on its own and what waits for a human. Autonomy you dial in.
BoostEcom DemoDemo
Operator
Multi-store from one console, each with its own connectors, memory and budget. Per-store context.
BoostEcom DemoDemo
Agency owner
@Atlas audits the catalog the day the store is connected and ships a CRO plan, instead of handing back a list of things to go read. Audit to plan, same session.
BoostEcom DemoDemo
Founder
One operator, the full stack: Maya runs the email calendar, Marco curates collections, Otis watches fulfilment. One team, one thread.
BoostEcom DemoDemo
Head of Growth
The work gets done rather than suggested. Voice mode with @Atlas turns the morning check-in into a conversation. It operates.
BoostEcom DemoDemo
Store owner
@Maya rewrites product descriptions, queues them for review, pushes the approved batch live, then runs the campaign around them. End-to-end, with approval gates.
BoostEcom DemoDemo
E-commerce lead
Every action the AI Team takes is graded against real Shopify Analytics after the observation window closes. Outcome attribution, not vibes.
BoostEcom DemoDemo
Marketing lead
OAuth scopes, audit log, store-scoped credits, no shadow data. The agents work inside the admin, not around it.
BoostEcom DemoDemo
Engineer
Permission mode decides what ships on its own and what waits for a human. Autonomy you dial in.
BoostEcom DemoDemo
Operator
Multi-store from one console, each with its own connectors, memory and budget. Per-store context.
BoostEcom DemoDemo
Agency owner
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