@Atlas audits the catalog the day the store is connected and ships a CRO plan, instead of handing back a list of things to go read. Audit to plan, same session.
BoostEcom DemoDemo
Founder
Contact us
Talk to BoostEcom. One form, one inbox, read by the people who build the platform: support, sales, API access, marketplace, partnerships, legal, careers.
Send us a message
Pick the door that fits, write a paragraph, send. The door sets the subject line, which is what gets read first.
Prefer your own mail client? Write straight to contact@boostecom.app — it is the same inbox, and you keep a copy in your sent folder.
How this page works
Three things worth knowing before you write
- Doors on this form
- 10
- Languages you can write in
- 6
- Inbox, no triage robot
- 1
each one a working link
answered in yours
contact@boostecom.app
What each door is for
Every door below is also a link you can send someone. The picker above is generated from this same list, so the two cannot disagree.
- Customer supportYou already use BoostEcom and something is wrong. Send the store URL and what you expected to happen.
- Sales, plans and custom pricingPlan choice, annual billing, a Custom plan with negotiated limits and AI tokens at cost.
- Request a demoA guided walkthrough of the platform, run on your own catalogue rather than a sample one.
- A question about a featureHow a feature works, or whether it will do the thing you need: store launch, the AI team, the systems, the studio.
- API, MCP and Intelligence accessIntelligence data, MCP server access, API tokens, high-volume usage.
- Marketplace: buying, selling, a dealListing a store, buying one, an offer, a deal, a dispute.
- Partnerships: agency, affiliate, referralAgency partnership, the affiliate program, the referral program, the partner network.
- Legal, privacy and pressContracts, GDPR and data requests, compliance reviews, press.
- CareersOpen roles and speculative applications. A written brief beats a CV on its own.
- Something elseAnything that does not fit above. It is read like all the others.
What your plan includes
Support speed is a plan attribute here, not a number invented on a marketing page. This list is read from the same plan catalogue the pricing page sells.
- FreeCommunity support
- ProEmail support
- Max 5xPriority email support
- Max 20xPriority email support (< 24h)
Full feature comparison on /pricing.
Four answers already published
Some questions already have a page, kept current. Each card is the link.
What happens after you send
Short version: one inbox, a person, and your own mail thread.
- One inboxEvery door lands in contact@boostecom.app. There is no ticket number, because there is no ticket system to put one in.
- The door is the subject lineYour message arrives tagged with the door you picked, which is what decides the order things get read in.
- You reply by return of emailYour address is set as Reply-To, so the answer lands in a thread you already have and keeps its context.
Who answers messages?Contact
Someone on the team, not an automated agent. The team is small, so the person who replies is usually the one who can change the thing you are writing about.
What if I pick the wrong door?Contact
Nothing breaks. Every door lands in the same inbox: the door only sets the subject line, which decides the order things get read in. Picking the right one saves a round trip, it does not unlock a different queue.
Do I get a copy of my message?Contact
No. The form does not store your message and does not send you a confirmation: it mails our inbox with your address as Reply-To. If you want a copy on the record, write from your own mail client to contact@boostecom.app instead.
What do I do if my store has an emergency?Contact
Start with the status page: if the incident is on our side it is already described there with its progress. Then use the support door and include the store URL.
Which languages can I write in?Contact
Any of the six the platform is served in, and we reply in yours. English and French are the quickest.
Can you sign an NDA before we talk?Contact
Yes, for partnership and custom-plan discussions. Use the legal door and we come back with the document.
One operator, the full stack: Maya runs the email calendar, Marco curates collections, Otis watches fulfilment. One team, one thread.
BoostEcom DemoDemo
Head of Growth
The work gets done rather than suggested. Voice mode with @Atlas turns the morning check-in into a conversation. It operates.
BoostEcom DemoDemo
Store owner
@Maya rewrites product descriptions, queues them for review, pushes the approved batch live, then runs the campaign around them. End-to-end, with approval gates.
BoostEcom DemoDemo
E-commerce lead
Every action the AI Team takes is graded against real Shopify Analytics after the observation window closes. Outcome attribution, not vibes.
BoostEcom DemoDemo
Marketing lead
OAuth scopes, audit log, store-scoped credits, no shadow data. The agents work inside the admin, not around it.
BoostEcom DemoDemo
Engineer
Permission mode decides what ships on its own and what waits for a human. Autonomy you dial in.
BoostEcom DemoDemo
Operator
Multi-store from one console, each with its own connectors, memory and budget. Per-store context.
BoostEcom DemoDemo
Agency owner
@Atlas audits the catalog the day the store is connected and ships a CRO plan, instead of handing back a list of things to go read. Audit to plan, same session.
BoostEcom DemoDemo
Founder
One operator, the full stack: Maya runs the email calendar, Marco curates collections, Otis watches fulfilment. One team, one thread.
BoostEcom DemoDemo
Head of Growth
The work gets done rather than suggested. Voice mode with @Atlas turns the morning check-in into a conversation. It operates.
BoostEcom DemoDemo
Store owner
@Maya rewrites product descriptions, queues them for review, pushes the approved batch live, then runs the campaign around them. End-to-end, with approval gates.
BoostEcom DemoDemo
E-commerce lead
Every action the AI Team takes is graded against real Shopify Analytics after the observation window closes. Outcome attribution, not vibes.
BoostEcom DemoDemo
Marketing lead
OAuth scopes, audit log, store-scoped credits, no shadow data. The agents work inside the admin, not around it.
BoostEcom DemoDemo
Engineer
Permission mode decides what ships on its own and what waits for a human. Autonomy you dial in.
BoostEcom DemoDemo
Operator
Multi-store from one console, each with its own connectors, memory and budget. Per-store context.
BoostEcom DemoDemo
Agency owner
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